The terms that apply when you play games published by BanaStation — covering your account, payments and refunds, deleting your account, and what happens to unused paid currency if a game shuts down. They cover all four games.
These terms set out the conditions for using the games and related services provided by BanaStation ("we", "us").
They cover Town Guardians, Pocha Moonlight, Decor Sprout and Sprout Balloon Journey, as well as banastation.com.
We post these terms on this page.
We will post any change at least 7 days before it takes effect, and at least 30 days before, with notice inside the game, if the change is to your disadvantage.
If you keep using the Service after a change takes effect, you are taken to have accepted it. If you do not accept it, you may stop using the Service and delete your account.
There is no sign-up. An account is created automatically when you install and open the app, and the agreement starts at that moment.
The Service is not for anyone under 14. We have no sign-up and therefore no way to verify age, and under section 11 of our Privacy Policy we do not knowingly collect information from children under 14 (or under 13 or 16, depending on the country). If you are a guardian and find that your child has been using the Service, tell us at the contact address below and we will delete the account and its data.
Accounts are tied to a device. Because of that, please be aware of the following.
In-app purchases are made through the Apple App Store or Google Play, and your payment details are handled by those stores. We never receive card numbers or similar payment details.
Paid currency can only be used inside the game it was bought for. It cannot be exchanged for cash or moved to another game.
If an item of paid currency expires, the expiry is shown on the purchase screen.
Refunds for in-app purchases follow Apple's or Google's refund policy and process first. Asking the store directly is usually fastest.
Where the law gives you a right to withdraw from a purchase within a set period, that right applies. It may be limited for currency you have already spent and in the other cases the law provides for.
If the store cannot resolve it, contact us at the address below and we will look into it.
If our error meant an item was not delivered or was wrongly deducted, we will restore or refund it once confirmed.
Please do not:
Where we confirm such conduct we may warn you, recover the currency involved, restrict features, or suspend the account. We will tell you why before acting, except in urgent cases where we may act first and tell you afterwards. You may dispute any action at the contact address below.
We may change the content and structure of a game to improve it. We give notice of changes that matter to you.
The Service may be interrupted for scheduled maintenance or urgent reasons. We announce scheduled maintenance in advance, and urgent interruptions afterwards.
🔴 If we shut a game down, we will give at least 30 days' notice. Any unused paid currency remaining at that point will be refunded as required by law. The shutdown notice will explain how to claim it and by when. Currency granted for free is not refundable.
You may delete your account at any time, inside the game, or by contacting us at the address below if you have already uninstalled the app.
We do not delete immediately. Deletion happens after the waiting period below, and you can reverse it by opening the app before then.
| Game | Waiting period |
|---|---|
| Town Guardians | 15 days |
| Pocha Moonlight | 7 days |
| Decor Sprout | 7 days |
| Sprout Balloon Journey | 7 days |
Once deletion is final it cannot be undone. Paid and free currency and items in the account are lost with it, and starting again always creates a new account. What remains after deletion is described in section 7 of our Privacy Policy.
Rights in the Service and the works it contains belong to us or to their rightful owners.
You may use the Service for personal, non-commercial purposes. You may not copy, distribute or make derivative works without our permission.
Making and sharing gameplay videos is allowed. Please do not present them in a way that suggests we sponsored or partnered on them.
We are not liable where we cannot provide the Service for reasons outside our control, such as natural disasters, carrier outages, or failures of a store or other external service.
We are not liable for benefits a user hoped to gain from using the Service but did not.
Neither of the above applies to loss caused by our intent or gross negligence. Nothing in these terms limits rights the law gives you.
Please send questions and complaints to the contact address below and we will deal with them in good faith.
These terms are governed by the law of the Republic of Korea. Jurisdiction over any litigation follows the Civil Procedure Act.
| Company | BanaStation |
|---|---|
| Representative | To be added upon business registration |
| Address | To be added upon business registration |
| Business registration number | To be added upon business registration |
| Mail-order business number | To be added upon business registration |
| Data Protection Officer | To be added upon business registration |
| Contact | contact@banastation.com |
🔴 Business registration is in progress, so some entries are not yet filled in. They will be added to this page as soon as registration completes. You can reach us at the address above in the meantime.